We are seeking a Technical Support Specialist with strong Odoo expertise to join our team. This role focuses on validating support cases, performing technical diagnostics, and collaborating with engineering to ensure efficient issue resolution.Key ResponsibilitiesValidate and review incoming support tickets for completeness and reproducibilityAnalyze logs and perform SQL queries to identify root causesTroubleshoot and prioritize issues before escalationCoordinate with engineering and track issue progressTest and verify fixes before closing casesMaintain documentation and improve support processesRequirementsExperience with Odoo (functional or technical)Strong skills in log analysis, troubleshooting, and SQLClear communication with technical and non-technical teamsAbility to validate cases and execute test scenariosDetail-oriented with a customer-focused mindsetPreferredBackground in accounting or experience with accounting on Odoo
Aumet is dedicated to providing tailored solutions that enhances the performance of healthcare providers, operating in Saudi Arabia, Jordan, Egypt and Oman
It is a Saudi company that was Originally established in the United States, Aumet is now the largest B2B healthcare solution provider that supports companies with their business decisions and performance.
Aumet facilitates the exchange o… read more