About MaqsamMaqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.Your OpportunityWe're looking for a driven, detail-oriented Marketing Campaign Manager, who will be responsible for planning, executing, and optimizing integrated marketing campaigns across multiple channels. This role ensures campaigns are delivered on time, aligned with business goals, and effectively coordinated across internal and external stakeholders.You will join a collaborative and dynamic marketing team, leveraging your expertise to plan and deliver high-impact campaigns in close partnership with cross-functional teams. You will play a key role in aligning stakeholders, coordinating responsibilities across all involved parties, and ensuring the timely execution of campaign activities. Your ability to drive alignment and execution will be essential to shaping our marketing strategy and delivering measurable results in a fast-paced, tech-driven environment.Key ResponsibilitiesCampaign Strategy & PlanningLead the ideation, planning, and execution of integrated multi-channel marketing campaignsTranslate business and marketing goals into clear campaign objectives and execution plansDefine target audiences, messaging frameworks, timelines, and success metricsExecution & CoordinationManage end-to-end campaign execution, coordinating internal teams and external partners to ensure timely deliveryAdopt a 360° campaign approach, activating a mix of channels, including offline, social media, email, WhatsApp, PR, and others, to execute and amplify campaigns effectivelyOwn campaign timelines, tasks, dependencies, and deliverables across all stakeholdersServe as the primary point of contact for cross-functional teams (Sales, Product, Customer), ensuring clear briefing, alignment, and accountabilityEnsure consistent messaging and brand alignment across all campaign touchpointsPerformance & OptimizationTrack campaign performance against defined KPIs (e.g., pipeline, engagement, conversions)Analyze results and provide actionable insights and recommendationsOptimize campaigns in-flight based on performance data and learningsProcess & ScaleEstablish and improve campaign management processes, tools, and documentationSupport repeatable, scalable campaign frameworks for future launchesMaintain campaign calendars and reporting dashboardsWho We're Looking For5+ years of experience in marketing campaign management or integrated marketingStrong project management and organizational skillsExperience running multi-channel campaigns (email, content, events, webinars, etc.)Ability to work cross-functionally and manage multiple stakeholdersData-driven mindset with experience analyzing campaign performanceWhat We Provide youJoin a world-class team at Maqsam, where your growth is our priority. Here's what you can expect:A collaborative and friendly environment with flexible hoursMany opportunities to learn, grow and become a world-class professionalA fair compensationA culture that thrives on open communication and transparencyFirst-class health insurancePart of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business. Ready to join Maqsam's team? Apply now!