Company Description FLO Clinics is a comprehensive clinic management platform that supports daily operations from patient check-in to final billing. The system manages appointments, patient records, clinical documentation, prescriptions, finance, reporting, inventory, and vendor coordination across multiple branches. It is designed for clinic owners, administrators, clinicians, reception, and accounting staff to streamline workflows and improve accuracy. By centralizing operational tasks and team communication, FLO Clinics helps healthcare teams deliver organized, efficient, and patient-focused care.Role Description The Medical Secretary at FLO Clinics is a full-time, on-site role based in Al Jizah, Egypt. This role is responsible for greeting patients, managing front-desk operations, and coordinating appointment scheduling using the FLO Clinics platform. Daily tasks include maintaining and updating patient records, handling phone calls and inquiries, organizing medical documents, and supporting clinicians with administrative needs. The Medical Secretary will prepare and process forms, assist with billing-related information, and ensure accurate data entry of medical and administrative information. The role also involves working closely with clinical and administrative teams to support smooth patient flow and uphold a professional, welcoming clinic environment.Qualifications Strong Appointment Scheduling skills with experience coordinating patient visits and managing calendars in a medical office setting.Proficient Clerical Skills, including filing, record management, document preparation, and basic office procedures.Working knowledge of Medical Terminology and familiarity with Medical Office workflows and documentation.Accurate Typing skills and comfort using clinic management or electronic health record systems.Completed secondary education; diploma or certificate in medical administration or related field is preferred.Effective written and verbal communication skills and a professional, patient-centered approach.Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.Ability to collaborate with multidisciplinary teams and maintain confidentiality of patient information in line with legal and ethical standards.