Senior Officer, Digital Banking.Egypt- Digital Banking & Innovation.Retail Banking

Senior Officer Digital Banking has responsibility for the development, and harmonization and phasing out of commercial products, services, channel formulas and processes within one or more segments and is familiar with the relationship between these aspects, with a view to achieving an optimum customer experience.This concerns a broad specialism regarding the product, channel and responsibility for the squad's activities. The Customer Journey expert works in a squad within Mashreq’s Digital Studio. Works together with other experts to achieve the squad's mission. Has expertise in product management, and channel and process optimization. Can fulfil the role of Proxy Product owner within a squad. Each squad has one product owner and one proxy product owner. Together they are responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.