Company DescriptionATLANTIC INTERNATIONAL CORPORATION (AIC) is a leading provider of industrial maintenance products, with a nationwide presence of sales and service locations. A trusted partner, AIC enhances its clients' reliability, productivity, and competitive advantage by delivering premium solutions and unmatched after-sales service. With a vision to lead Egypt’s industrial maintenance sector, AIC prioritizes building long-term, win-win partnerships with clients. The company serves manufacturers and industrial companies, offering cutting-edge products developed through innovative technical expertise and a highly skilled team.Responsibilities: Sales Support:Collaborate with the sales team to understand customer requirements and propose tailored solutions.Deliver technical presentations, product demonstrations, and proof-of-concept solutions.Respond to customer inquiries, RFPs, and RFQs with detailed technical responses.Solution Development:Analyze customer needs and recommend appropriate products, services, and solutions.Work with the engineering and product teams to customize offerings based on client requirements.Design and present proposals that highlight technical and business benefits.Customer Relationship Management:Act as the primary technical contact for prospective and existing clients.Build trust and credibility by addressing technical concerns and solving problems efficiently.Provide ongoing technical support to ensure customer satisfaction.Market and Industry Knowledge:Stay informed about industry trends, competitor offerings, and emerging technologies.Provide feedback to the product development team based on customer input and market research.Collaboration and Teamwork:Work closely with sales, marketing, and engineering teams to ensure alignment on customer needs.Participate in strategy meetings to help identify growth opportunities.Post-Sales Support:Assist with the implementation and deployment of solutions to ensure a smooth transition.Provide training and technical support to clients as needed.Qualifications :Education: Bachelor’s degree in Engineering, mechatronics, mechanical, or a related field. Advanced degrees or certifications are a plus. Experience: Minimum 3-5 years of experience in sales engineering or a similar technical sales role.Experience in the specific industry (e.g., oil and gas, manufacturing, and lubrication field) is highly preferred.Customer-focused mindset with a passion for problem-solving.Results-driven with strong business acumen.Ability to adapt to fast-paced environments and learn new technologies quickly.Self-motivated, organized, and detail-oriented.Required Skills :Strong technical knowledge and the ability to communicate complex concepts clearly.Excellent interpersonal and communication skills, both written and verbal.Proven ability to work collaboratively and manage multiple projects simultaneously.Demonstrated success in delivering technical solutions that meet customer needsProficiency in relevant tools, platforms, and software (e.g., CRM systems, CAD software, or simulation tools).