Supervisor – Facility Management

About noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.noon’s mission: Every door, every day.What you'll do:We at noon are looking for a Facility Management Supervisor who will be responsible for supervising daily maintenance operations, ensuring effective execution of work orders, tracking maintenance performance, and managing technicians’ KPIs.Key ResponsibilitiesMaintenance ExecutionSupervise daily maintenance activities across all systems (Electrical, HVAC, Mechanical, MHE, Automation System and Fire Fighting).Ensure proper execution of preventive and corrective maintenance plans.Ticketing & Fault TrackingRecord, track, and follow up all maintenance breakdowns and work orders.Ensure proper documentation of all faults and resolutions.Ensure timely closure of tickets and escalate delays.KPI MonitoringMonitor technicians’ performance and productivity.Track KPI metrics such as response time, closure time, and repeat failures.Report daily and weekly performance summaries.Coordination & ReportingCoordinate between technicians and Assistant Manager for escalations.Ensure proper communication with vendors during maintenance activities.Support audit and inspection readiness.Qualifications RequiredDiploma / Bachelor in Engineering or Technical field.3–5 years experience in facility maintenance.Strong hands-on troubleshooting skills.Experience with HVAC, Electrical, and Mechanical systems.Ability to manage teams and daily operations.Who will excel?We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.Is that you?