Supply Chain Manager – Petrochemical Industry

We are seeking a highly experienced and strategic Supply Chain Manager with a strong background in the petrochemical or industrial sector to lead end-to-end supply chain operations, drive efficiency, ensure optimal cost performance, and support business growth through strategic planning, sourcing, and operational excellence.Key Responsibilities:Strategy & Planning:Develop and implement the supply chain strategy in alignment with organizational and business unit objectives.Identify future requirements of business units and translate them into supply chain initiatives.Design and execute strategic initiatives to improve supply chain performance and efficiency.Develop and monitor risk management plans to ensure business continuity.Optimize supply chain processes to improve cost efficiency, delivery performance, and operational effectiveness.Annual Business Planning:Review and align annual supply chain business plans with organizational goals.Monitor performance against plans and recommend corrective and preventive actions.Drive continuous improvement initiatives across supply chain operations.Strategic Sourcing:Collaborate with sourcing and contracting teams to align supply chain requirements with business needs.Contribute to sourcing strategies and supplier selection processes.Analyze market intelligence, trends, and supplier landscape.Identify sourcing opportunities and ensure cost-effective procurement solutions.Monitor and evaluate supplier performance and qualifications.Support achievement of overall sourcing and procurement objectives.Supplier Relationship Management:Develop and maintain strong supplier relationships.Monitor and review supplier contract performance and compliance.Identify opportunities for service enhancement and optimization.Lead resolution of supplier-related issues and ensure KPI achievement.Supply Chain Policies & Procedures:Develop, update, and maintain supply chain policies and operational procedures.Monitor operations to identify deviations and implement corrective actions.Ensure compliance with standardized operating procedures.Communicate and enforce action plans with relevant stakeholders.Customer Relationship Management:Enhance customer service performance by analyzing processes and monitoring service metrics.Build and maintain strong long-term relationships with customers.Continuously improve logistics performance and service levels.Manage and resolve customer complaints in a timely and effective manner.Data Quality & Reporting:Ensure accuracy and integrity of supply chain and operational data.Monitor data quality processes and resolve inconsistencies.Maintain reliable and consistent reporting standards across systems.Risk & Operational Management:Develop and monitor supply chain and customer service risk management plans.Respond to operational risks including safety, security, and environmental incidents.Ensure compliance with EHS and Responsible Care standards.Minimize operational disruptions and improve safety performance.Support mitigation of risks related to logistics, transport, and sales operations.Team Leadership:Lead and develop supply chain team members through coaching and competency development.Oversee manpower planning, training, and development initiatives.Monitor performance, attendance, and adherence to policies and procedures.Ensure execution of development plans and continuous capability building.Order Management:Oversee implementation of E-Business and digital supply chain strategies.Manage sales forecasting, allocation processes, and system accuracy.Ensure proper order processing within ERP systems (SAP/ERM).Monitor credit insurance, credit facilities, and related financial controls.Coordinate order issuing and allocation distribution across customers.Act as escalation point for OTC (Order-to-Cash) process interruptions.Supervise order unblocking processes in coordination with sales and account management teams.Requirements:12 to 18 years of experience in supply chain, logistics, or order management within the petrochemical IndustryStrong expertise in end-to-end supply chain management, sourcing, and logistics operations.Experience with ERP systems (SAP preferred) and order-to-cash processes.Strong leadership, analytical, and stakeholder management skills.Proven ability to manage complex supply chain networks and cross-functional teams.