Legal & Contract Specialist

Raya CX · Cairo, Egypt · Posted 2026-05-18

What will you do?1. Contract Management & GovernanceManage the end-to-end contract lifecycle, including drafting, review, negotiation, execution, amendment, renewal, and termination of contracts.Ensure all contracts comply with applicable laws, regulatory requirements, and internal policies.Maintain and regularly update standardized contract templates, clauses, and playbooks to ensure alignment with corporate governance and risk appetite.Monitor contractual obligations, milestones, SLAs, penalties, and renewal dates to ensure compliance, timely action, and smooth execution of agreements.2. Legal Risk & Compliance ManagementIdentify, assess, and mitigate legal and contractual risks across all agreements.Escalate high-risk clauses or deviations to the Legal & Corporate Governance Senior Manager with clear recommendations.Stay up to date with applicable regulatory requirements (e.g., CBE, NTRA, data protection law, labor law) and ensure alignment across all contracts.Support internal and external audits by preparing and providing contract documentation, risk assessments, and compliance evidence.3. Legal Operations & Department ManagementSupport the Legal & Corporate Governance Senior Manager in managing day-to-day legal operations.Track legal requests, turnaround times, and workload prioritization to ensure service efficiency.Coordinate with external legal counsel when required, ensuring proper documentation and timely follow-ups.Maintain and manage an organized legal repository for contracts, legal opinions, approvals, and correspondence.4. Stakeholder & Cross-Functional ManagementAct as a key point of contact between Legal and internal stakeholders (Account Management, Operations, Finance, Procurement, IT).Provide contractual guidance and legal support to business teams during negotiations and client discussions.Clearly communicate legal requirements, risks, and contractual obligations to non-legal stakeholders.5. Policy, Process & Continuous ImprovementDevelop and enhance contract management processes, approval workflows, and governance controls.Recommend and implement improvements to optimize efficiency, reduce risk exposure, and enhance operational effectiveness.6. Reporting & Management UpdatesPrepare and manage periodic reports on contract status, risks, renewals, disputes, and compliance matters.Provide insights and recommendations to support informed decision-making at the management levelRequired Qualifications:1. from 6 to 8 years of experience Faculty of law – English section is preferred but not mandatory

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About Raya CX

Outsourcing and Offshoring Consulting

Raya CX is a global customer experience provider offering customer support, digital transformation, and business process outsourcing through a blend of advanced technology and human-centric solutions.

What you should know

  • Global Delivery Presence: Operates across more than 10 delivery centers located in Egypt, Poland, Saudi Arabia, and the UAE
  • Global Workforce Giant: Employs a diverse workforce of over 15,000 people representing various nationalities
  • 15 Global Languages: Provides omnichannel customer experience services in 15 different languages to global clients

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